FAQ

Are the prices in US Dollars?

Yes. all prices are in US Dollars.

What are the customer service hours of operation?

Hours of operation for live representatives are Monday to Saturdays 9:00 a.m to 8:00 p.m. You can always place your order online 24 hours a day, 7 days a week.

Can I order if I am outside of USA and Canada?

Yes, our products can be delivered to many countries across the globe outside of USA and Canada. All importation and compliance with local laws and regulatory authorities are solely your responsibility.

Can I order from you?

You can order from us if you are an individual or corporation.

ls it possible for someone to place an order on mybehalf (e.g. secretary)?

Yes. You may get in touch with our customer service representatives and they will advise you on thebest course of action.

Why should I buy from Sayheybeauty.com?

Ordering from Sayheybeauty.com  ensures that you receive the lowest price for genuine brand name products. Our updated revised account area provides a better overview of your personaldetails, payment options, order history and tracking orders. We also have a feature called “favorites,”where you can create a list of your favorite products for future reference. We also have a reorder button on account history pages, which makes repeat orders a convenient and quick process. Stay up-to-date on the latest products and industry news by signing up for our monthly newsletter(see footer of this page).

Are the products offered on your website genuine?How do’l know that they are?

All products offered by Sayheybeauty.com are genuine, original items. Each product shippedcomes in original manufacturer’s packaging, unadulterated and sealed. Please check the integrity ofthe packaging upon arrival.

What method of payments are acceptable?

We accept Paypal, Western Union, Visa, Mastercard and Bank Wiretransfer(For retail orders).

Do you provide any payment terms (e.g. 30-dayterm)?

Yes, Check our full return/refund policy for South America, United States & Canadian orders. 30 Days for international orders within the UK, Australia and Thailand.

Do you offer any incentives for returning clients?

If you have been receiving better pricing elsewhere, we will meet or beat that pricing provided recentproof of the competitor’s pricing and terms are provided and are equal to ours.

Do you offer any incentives for referring clients toyou?

If you are an existing customer of ours and you refer a new client to us we will give you coupon codeworth from $300 once the person you referred accumulates $1,000 in placed orders.

We will notify you when the new client signs up and when you receive your credit. To refer someone,simply tell them to mention your name when signing up their new account, or let us know their nameand contact information and we will reach out to them about setting up their new account.

ls there a minimum quantity that l must order?

You do not need to order a minimum quantity, however a shipping fee may apply. Please contact usto learn more.

What is your shipping policy?

You can find detailed information about what shipping methods are available to you, shippingcharges, and other information about ordering from Medica Depot on our Shipping Policy page.

I amhaving login problems/problems withresetting my password. What do I do?

If you are having login problems or problems resetting your password, please contact a live representative Monday to Thursday 9:00 a.m. to 8:00 p.m. Our live representatives will be more than happy to assist you.

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